This Privacy Policy describes how FKM Office Chair Repair ("we", "us", "our") collects, uses and protects information from visitors and customers of our website and repair services.
1. Information We Collect
We collect information you voluntarily provide when you contact us, request a quote, book a repair, or interact with our website. This includes your name, phone number, email address, service location, and any details about the chair issue you describe.
We may also automatically collect non-identifying technical information such as your browser type, device type, and pages visited.
2. Contact Forms
Information submitted through our contact and booking forms is used only to respond to your enquiry, schedule a visit, and provide service updates. We do not sell or rent your contact details to third parties.
3. Cookies
Our website may use cookies and similar technologies to improve performance and remember preferences. You can disable cookies in your browser settings; the site will continue to function with limited personalisation.
4. How We Use Your Information
We use the information you provide to schedule and deliver repair services, send quotes and invoices, respond to questions, and improve our service quality. Where legally required, we may retain records for compliance purposes.
5. Data Protection
We apply reasonable administrative and technical safeguards to protect personal information from unauthorised access, alteration, disclosure or destruction. No system is 100% secure, but we limit data access to authorised personnel only.
6. User Rights
You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise these rights, contact us using the details below. We will respond to verified requests within a reasonable timeframe.
7. Third-Party Services
We may use third-party tools (such as Google Maps and WhatsApp) for limited functionality on our website. These services may collect information in line with their own privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated effective date.
9. Contact Information
For privacy-related questions or requests, contact:
FKM Office Chair Repair
Shop No - 03, Kothari One, Brundavan Colony, Gandipet Main Rd, Kokapet, Hyderabad, Telangana 500075
Phone: 9027521284
Email: info@fkmofficechairrepair.shop